Auto-close tickets when all linked tasks are completed
J
Jocelyn Dunkley | plentifulcommerce.com
Right now our flow is
- client creates ticket
- we respond
- Create a separate task and link ticket
- Task gets complete
- We reply to client in the ticket and close the ticket
It would be great if we could have a setting that auto-closes a ticket when all linked tasks are completed
K
Katherine Pacheco
This would be great. That the status of the ticket be the same as the status of the linked task.