Client Portal Usability
complete
Geoff Mina
marked this post as
complete
See full release notes here.
https://help.hecticapp.com/en/articles/7034833-winter-23-client-portal-update
M
Marvin Diaz Jr
Dark mode is unusable for the signature section of proposals. You don't see the Type Signature, so you think the instruction is to draw, and then it doesnt work, frustrates the user
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Marvin Diaz Jr
If I could override/enforce light mode then this wouldn't be an issue but I believe it just changes to whatever the person's phone is. For this reason I chose not to use your proposal system because this person isn't technical and rarely uses a laptop...
Geoff Mina
Marvin Diaz Jr: You can do this in your client portal settings. There is a toggle in the set up under the font/colors to choose
Automatic
Always
Never
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Marvin Diaz Jr
Geoff Mina: Got it, I was looking in account preferences section instead.
DeletedAccount
The same issue is also happening when viewing invoices in dark mode; for example, if you have a dark-colored logo, it blends with the dark background.
An easy workaround is to enforce light mode, but that defeats the purpose of having dark mode.
DeletedAccount
It is a general best practice to combine all brand design languages into a cohesive experience, more straightforward implementation, consistent user flow, and reduced repetitive work for the design team.
From there, the design team can implement minor improvements to the user experience over time based on feedback.
New features can be added in future iterations without breaking the design harmony.
I always favor polishing what the system currently has by delivering minor improvements and patches over time; rather than endlessly adding features that, in the end might become a liability to the development process.
Austin Morrow
marked this post as
in progress
Geoff Mina
marked this post as
planned