Custom Reminders
Paul Pratt
The ability to set custom reminders for invoices, same way as Freshbooks does it. Currently I am limited to the defaults timeframes for sending reminders but when a client is late I want to follow a different sequence eg Late Reminder, Warning, Service Suspension. All at different days after the previous email. https://support.freshbooks.com/hc/en-us/articles/227559727-What-Are-Payment-Reminders-and-Late-Fees-
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Kyla
Also, currently there is NO way to send automatic reminders BEFORE the invoice is due. My clients have 30 days before the late fee starts to accumulate. The current automatic reminders will not send at all until one day before the due date, one day after the due date and then following the schedule that is set. I'd like to be able to send automatic reminder BEFORE the due date. A few clients get busy (running their own businesses) and tend to pay once they see that reminder that they have an outstanding invoice.
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Raeanne Dimick
I agree! I would like to be able to set different specific reminder dates per client versus the standard every three days, weekly, bi-weekly, and monthly.
Geoff Mina
Nice. Thanks for posting the help article. We will incorporate this into our new Invoice Template module we are building.